Customer Service and Delivery Schedules


Communications Services
Accurate and timely communications between Richmark Label and our customers are very important. To this end, we support our customers with all of the traditional as well as new communication services. We offer:
 
 
  • a central toll-free telephone number
     
  • individual toll-free telephone numbers directly to each salesperson
     
  • this web site which contains technical information and support 24 hours per day, 7 days per week
     
  • extended Sales/Service hours weekdays between 6AM and 5PM Pacific Time - voice mail during off-hours
     
  • FAX service
     
  • individual e-mail addresses to each sales representative and directly to our Prepress Department
     
     
All of this makes the buying process easier, and the delivery of labels quicker.
 
Proofing
Click here to get an in depth look into the Richmark proof.
 
Upload
Click here to upload artwork via Richmark Label’s upload utility.
 
Deliveries
Our customers' changing requirements preclude us from establishing rigid delivery schedules. A shipping date is established only after we know the need that accompanies an order. A standard ship date for an order requiring prepress artwork preparation is approximately two weeks from receipt of the order -- less for a reorder. HOWEVER, we will meet the delivery requirements of our customers regardless of our usual lead times.
 
 
 

Did You Know:
Richmark Label markets to, sells to, and then aggressively maintains an ongoing presence with the companies and industries we serve. We have spent 50 years building one-to-one relationships based on providing for each customer's needs and expectations.

 
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Toll Free: 800.456.8884    In Seattle: 206.322.8884    Fax: 206.328.3703    Email: info@richmarklabel.com
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